Data Deletion

If you joined an artist’s list (a fan)

Email privacy@moxi.fanfrom, or quoting, the email address or mobile number you signed up with, with the subject “Delete my data”. You can also ask the artist directly. We will remove your record from that artist’s list and delete the associated analytics tied to you.

If you have a Moxi account (an artist)

Email privacy@moxi.fan from your account email and ask us to close your account. We will delete your page, your fan list, your analytics, and any connected credentials (such as a Meta token you connected).

If you connected with Facebook

You can revoke Moxi’s access at any time in your Facebook settings, under Settings → Apps and Websites. When you do, or when you ask us to disconnect, we delete the access token and stop sending events to Meta. To remove the data already sent to your own Meta dataset, use Meta’s tools in Events Manager, as that data sits in your Meta account.

What we delete

• Your contact details (email, phone) and list membership.
• The analytics events linked to your anonymous visitor id.
• Any connection tokens, for artists.

How long it takes

We action deletion requests within 30 days, and usually much sooner. We will confirm by email when it is done.

Contact

Artisan Deli Market Limited · privacy@moxi.fan